Cancellation and Refund

Thank you for choosing We understand that plans can change, and we strive to provide a transparent and customer-friendly cancellation and refund process. Please familiarize yourself with our policy to ensure a smooth experience.


- Cancellations are accepted within 15 minutes of booking. After this period, once the booking is assigned to a driver, it will be chargeable to the user at Rs. 2000/- per day.


- Refunds will be processed within 3-4 business days to the original payment method used during the order.

Damaged or Lost Goods

- Report any damaged or lost goods within 1 hour of delivery for a full refund or replacement.

- Provide photographic evidence to expedite the claim process, ensuring a prompt resolution.

Incorrect or Incomplete Delivery

- Notify us of any discrepancies or incomplete deliveries within 1 days.

- We will promptly address the issue by either arranging for the missing items to be delivered or processing a refund for the incomplete order.

No-show Policy

- If the recipient is unavailable at the specified delivery location and time, and multiple attempts to contact them fail, the order may be considered a no-show.

- No-show orders are not eligible for a refund due to logistical and operational costs incurred.

Contact Us

- For any issues related to cancellations and refunds, or if you have questions or concerns, please contact our dedicated Customer Support team at We are here to assist you and ensure your satisfaction.